GDPR Compliance

Our Commitment to GDPR

Aurora Switch Ltd is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate technical and organisational measures to ensure its security.

Data Controller

Aurora Switch Ltd is the data controller responsible for your personal data. Our contact details are:

Aurora Switch Ltd
42 Clerkenwell Road
London EC1M 5PS
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where processing is necessary for us to comply with the law.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and the applicable legal requirements.

International Data Transfers

We primarily store and process your personal data within the United Kingdom. If we transfer your personal data outside the UK, we will ensure that it is protected in a manner that is consistent with how your personal data will be protected by us in the UK.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookies Policy.

Updates to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of any changes by posting the new statement on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our GDPR compliance or data protection practices, please contact us at:

Email: [email protected]
Post: Aurora Switch Ltd, 42 Clerkenwell Road, London EC1M 5PS, United Kingdom