Privacy Policy
Last updated: 10 May 2026
Introduction
Aurora Switch Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurora-switch.com or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Personally identifiable information, such as your name, email address, and any other information you voluntarily provide to us when you submit an enquiry form or contact us.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
- Financial Data: Financial information, such as data related to your payment method, that we may collect when you purchase, order, or request information about our services.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the website to:
- Respond to your enquiries and provide customer support
- Process your service requests and transactions
- Send you administrative information, such as updates about our services
- Improve our website and service offerings
- Monitor and analyse usage and trends to improve your experience
- Comply with legal obligations and protect our rights
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us at [email protected].
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Aurora Switch Ltd
42 Clerkenwell Road
London EC1M 5PS
United Kingdom
Email: [email protected]